Refund policy

Due to the perishable nature of our products, all sales are final and we do not accept returns.

However, your satisfaction matters to us. If there is an issue with your order—such as missing items, incorrect meals, or quality concerns—please contact us within 24 hours of delivery so we can review the situation and make it right.

Refunds or credits may be issued at our discretion in cases where:

• An incorrect item was delivered

• A meal arrived damaged or unsafe to consume

• An order was incomplete due to an error on our part

To request assistance, please email us at [your business email] and include your order number, a brief description of the issue, and photos if applicable.

Approved refunds will be issued to the original payment method or as store credit, depending on the situation.

We are not responsible for issues caused by:

• Failure to refrigerate meals promptly after delivery

• Improper reheating or storage

• Delivery issues resulting from incorrect address information provided at checkout

If you have any questions about your order, please don’t hesitate to reach out—we’re always happy to help.

By placing an order with NOOSH Meal Prep, you agree to this Return & Refund Policy.

 

- Noosh Meal Prep